Since 1851, MassMutuals commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. Were people helping people.
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, were stronger.
The Compliance Solutions & Operations team, part of Compliance & Ethics, is seeking a versatile, highly motivated Compliance Consultant to join our team. The team is responsible for Compliance Operations, Continuous Improvement, maintaining Compliance Applications and Data Management. This position will report to the Head of Compliance Operations & Solutions, and partner with the C&E leadership team, as well as Data Intelligence team and Compliance partners within MMUS Compliance, to build and execute on automation concepts, robotics, and data aggregation.
Our ideal candidate will support the implementation of automation software and systems, including integration with databases and data warehouses to support Compliance reporting and data intelligence. He/She will be responsible for the analysis, design, development, and deployment of automated reporting solutions (reports, dashboards, scorecards etc.) and applying data visualization techniques. He/She will leverage tools such as Tableau, SQL, Micro Strategy, VBA, and Alteryx to perform data integration, data visualization, and report development.
Work independently, responsible for performing complex compliance analysis, monitoring, and reporting
Collaborate with compliance partners to gather, interpret and analyze business requirements and use cases, develop concepts, functional specifications and mock ups via iterative practices
Design reporting solutions (dashboards, scorecards, etc.) that meet use cases/requirements, as well as achieve ease of usability and self-service capabilities
Design automated workflows using all available tools, including Micro Strategy, Tableau, Alteryx, SQL, VBA, other BI tools
Write efficient SQL queries for report or dashboard development
Manage/develop automated workflows and data integration leveraging SQL, views, data extractions and APIs; ensures accuracy through testing and auditing of data
Identify automation opportunities within Client Acquisition processing to generate time/ROI efficiencies
Conduct data exploration and analysis on issues and proactively recommend enhancement solutions
Lead analysis efforts to troubleshoot issues, determine root causes, and implement solutions
Develop and maintain detailed documentation of design, development, testing and deployment activities
Collaborate with others to curate Compliance & Ethics Data Governance materials
Recommend changes to drive expected results and mitigate risk while balancing cost and benefits
Proactively strengthen knowledge base of data sources across the enterprise and data dictionaries
Core Competencies & Values:
Drives Change - Seeks out new opportunities, asks bold questions, and embraces new ideas and methods
Includes Others - Creates a welcoming environment that values peoples differences and contributions
Champions Diversity - Embraces and reflects diverse cultures, backgrounds, experiences and perspectives
Acts with Integrity - Is fair, honest and empathetic
Improves and Innovates - Understands how work impacts our business and constantly looks for ways to create a better customer experience
Develops People - Gives and receives feedback consistently and takes action to improve oneself and help others
Gets Things Done - Works collaboratively to move work forward and implement on commitments
Focuses on the Customer - Understands our customers and put their needs first
Risk Awareness & Management - Identifies, assesses and mitigates compliance risk in order to support the organizations strategic goals. Provides the right advice, using the right approach, at the right time
Strong knowledge of insurance, retirement, and financial services industry (minimum 5 years related experience preferred)
Expert/Strong/Proven Experience writing complex SQL to validate reports and tuning report query performance
Advanced MS Excel, Tableau, Alteryx, Micro Strategy skills are required (Vertica and ETL knowledge beneficial)
Experience in developing self-serve analytics tools
Ability to formalize and standardize process flows and quality control procedures
Expert/Strong/Proven Ability to join large internal datasets with complementary 3rd-Party data
Ability to work independently and in a team-oriented, collaborative environment
Ability to partner with database developers to create and transfer large data extracts; deliver quality results
Expert/Strong/Proven Experience with leading/driving key initiatives working with cross functional teams to successfully implement (critical compliance projects, problem solutions and continuous improvement efforts etc.)
Strong written and verbal communication skills
Ability to effectively facilitate meetings as well as present complex information in compelling and easy-to-understand visualizations
Customer Centric: Passionate drive to delight our customers and offer unique solutions that exceed their expectations.
Learning Agility: open to new ways of thinking and acquiring new skills to retain a competitive advantage.
Time Management; Expert/Strong/ Proven Ability to manage multiple tasks effectively, maintain focus and prioritize
Ranked No. 93 in the annual FORTUNE 500 Ranking (FORTUNE Magazine, June 2018) and recognized as a Worlds Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. Its more than our company structure its our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.
Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.
Value People: We respect and learn from each others diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.
Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.
Achieve Results: We focus on winning by exceeding expectations and getting better everyone, every day.
For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.
MassMutual is an Equal Employment Opportunity employerMinority/Female/SexualOrientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.Note: Veterans are welcome to apply, regardless of their discharge status.
At MassMutual, were fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, its the only way forward.
100% rating on the Human Rights Campaign Corporate Equality Index (2018)
National Association for Female Executives Top Company for Executive Women (2018)
Disability Equality Index (DEI) Best Place to Work for Disability inclusion (2018)
Working Mother Media 100 Best Company (2017)
Military Friendly Employer (2018)
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