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  • Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s)

  • Deliver project/program objectives on-time, with quality, within scope and budget and negotiate priorities and solutions with sponsors and stakeholders

  • Tightly manage project budget, approved funding, forecasts and actuals

  • Develop, manage, monitor and report on all project/program tasks, activities, expectations, conformance controls and deliverables

  • Support project team by removing impediments and preventing project progress, mediating through conflicts, helping to facilitate quick decision making, help prioritize workload and determine trade-offs of scope/budget/calendar

  • Work with individual vendor partners and MassMutual business and IT partners to ensure timelines are realistic and requirements are understood.

  • Identify key risks and issues, and develop mitigation plan. Effectively resolve issues under aggressive timelines and e3xhibit confidence and steadiness during difficult times

  • Identify key stakeholders and management strategy for each (i.e. communication, influencing, decision making)

  • Assess project health, identify key problem areas, and focus resources to turn troubled projects around.

  • Provide input into and/or influence business strategies and direction that determine and shape projects

  • Remain focused on big picture and prioritize competing responsibilities.

  • Provide expertise and advice on maximizing productivity, right-sizing requirements documentation, phased rollouts, etc.

  • Gain recognition as a trusted advisor / leader with customers and stakeholders at all levels of the organization across business and IT

  • Demonstrate an intense, can-do attitude and expect everyone to do what it takes to get the job done and while being both disciplined and flexible at the same time.

  • Proactively coach and mentor junior team members

  • Know when and how to escalate issues


  • Minimum of 7 years of IT project management experience

  • Proven delivery of Waterfall and Agile projects, including Scrum and/or Kanban

  • Ability to listen and effectively communicate with clarity, precision and transparency

  • Significant technical background (operating systems, databases, middleware, frameworks)

  • Experience with managing vendor delivery and relationships

  • Experience relating project deliverables to business capabilities

  • Comfortable working in ambiguity, capable of establishing and growing functions and teams from the ground up

  • Demonstrated experience in developing, managing, monitoring and appropriate reporting on programs, projects and/or project tasks, controls and holistic project financials including but not limited to trends / variances / themes, continually monitor projects/programs against business case/CBA to ensure benefit realization

  • An action-oriented, driven, entrepreneurial mindset

  • Authorized to work in the US without sponsorship now or in the future


  • Bachelors degree and/or PMP Certification

  • Program Management experience

  • Minimum of 2 years Agile project delivery experience

  • Scrum Master Certification

  • Experience with JIRA and/or Confluence


  • A career at MassMutual means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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