As a Quality Director at Logic Supply, you lead our overall quality system and approach for our global manufacturing operations in North America, Europe and Asia. You are responsible for overall quality of our products and services as experienced by our customers, our internal processes and from our supply chain partners. You will provide daily coordination and management of the overall QA process and workflows. As a Manager, you provide guidance to others so they may achieve the highest level of quality and efficiency in our deliverables utilizing a continuous improvement approach resulting in an outstanding customer experience. In this role you will also be responsible for leading Logic Supply in a systematic approach to achieving and maintaining world class quality results as measured by our internal and external customers. You will be building and maintaining open lines of communication within the company while helping to create and refine departmental processes across Logic Supply business locations and suppliers. This is how you approach your day. You: Lead, plan and support quality systems and control processes such as Six Sigma, and ISO9001:2015 ensuring effective monitoring and application which exceed customer requirements and expectations Analyze key process indicators (KPI s) and develop systematic approaches to improving the quality of our products and services Own and lead customer facing troubleshooting process problems while providing solutions leading to improved product quality and customer satisfaction Work closely with, and communicate the quality process across functional departments and suppliers Collaborate and lead the Quality, Continuous Improvement, and Technical Support Team in completing daily tasks and responsibilities Develop and implement processes ensuring we are utilizing and sharing industry leading best practices throughout the company and the supply base Monitor procedures and workflows ensuring processes are up to date, efficient, and reliable Develop the Quality Team to grow within the industry Provide department specific training and new hire orientation surrounding quality goals and objectives Lead the Corrective Action Review Board and Material Review Board in identifying root cause issues while urgently implementing sustainable solutions to those issues Collaborate with Customer Support and Sales concerning customer quality issues with the required sense of urgency applicable to the situation Lead and support the completion and presentation of Logic Supply Quality survey requests from the customer Identify, compile, and present company wide quality / process improvement KPI s Who we are looking for: An experienced Director of Quality who will help lead the team in driving quality process improvements at Logic Supply. Someone who thrives in a fast growing industrial computer environment and is able to help lead the charge with the utilization of Continuous Improvement tools and techniques. A person who enjoys developing talent and providing growth opportunities for team members. A person who is capable of understanding the customer s expectations, and proactively implementing sustainable process and procedures which exceed those expectations. This is you! You have a Bachelor's degree in business, engineering or other technical field or equivalent experience You have 10 years of experience in Quality Assurance or related experience You have helped to mentor and manage a team You have a drive to accomplish complicated projects effectively You have a strong commitment to department and company goals with quality in mind You are a problem solver who can find creative and effective solutions to problems You enjoy working with and communicating to different teams within an organization You are a team player who loves juggling multiple tasks at a time, but provides deadline driven results to the company You enjoy presenting to others and explaining what quality and Continuous Improvement are about You are highly organized with a strong sense of detail You love technology and understand computer systems, components, and operating systems You understand how LEAN Manufacturing Process and Value Stream mapping work within a business You have an in depth knowledge of ISO9001:2015 Why Logic Supply? Logic Supply is growing, and we're offering you the opportunity to grow with us! At Logic Supply you'll join our ambitious team, guided by our core values. We operate in an open environment, which extends to everything from our open salary policy and open office layout, to our commitment to having open and honest conversations about all aspects of our work and culture. We strive to be fair in the decisions we make and the way we treat one another while encouraging input and feedback from every member of our team. Innovation is vital to our continued growth, and we depend on every team member to take initiative and ownership of both their own, and the company's success. At Logic Supply you'll have the opportunity to truly build the future of technology while building your own career. We offer: A competitive Salary and comprehensive Benefits package 401k Plan with 3% Employer Safe Harbor Contribution Participation in the Annual Profit Share Bonus Paid Maternity & Paternity Leave, and Short & Long Term Disability Optional Employee Stock Purchase Plan Open ears for innovations and ideas A personal development plan created to help you (and us) grow Incredibly awesome colleagues, fun working environment and serious responsibilities Who is Logic Supply? We are an independent, privately held industrial computer company designing highly-configurable computers engineered for reliability. Our systems operate in the harshest environments and power innovation in the evolving Internet of Things. Fueled by a unique direct-to-customer business model that combines vertical integration, modular product design and a powerful online platform, Logic Supply offers computers designed to last, built to order, and delivered in days. Founded in 2003, we've helped more than 70,000 customers solve their most difficult hardware challenges from offices in North America, Europe, and Taiwan. See why today s technology innovators choose to \"Build It With Logic\" at www.logicsupply.com and on Twitter @LogicSupply. Contact us! Ready to join the team? Great! Tell us more about who you are by applying on our website, with your resume and cover letter addressed to the HR Team. Associated topics: design, engineering, manufacture, product, product manager, production, program manager, quality
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.