• EdgeTech Staffing
  • $66,900.00 -109,430.00/year*
  • Mashpee , MA
  • Manufacturing
  • Full-Time
  • 30 North Street

Repair Technician 6mo Contract to Perm Mashpee, MA
  • Candidate must possess U.S. citizenship or be a U.S. Person

Will support the service depot repair for ocean products including Slocum gliders. Position will involve assembly, test, and troubleshooting of sub-assemblies and electromechanical products within a fast-paced manufacturing environment.

Essential Duties and Responsibilities:
  • Perform evaluation and repairs to various models of Teledyne Marine Systems equipment and accessories
  • Disassembly and perform analysis of required repairs
  • Document findings and compare with customer reported issues
  • Enter data into Salesforce case records, define parts required and enter into IFS Shop Order
  • Assist in generation of revised service quotation based on work to be performed, if required
  • Once approved by customer, complete repairs, perform testing to verify repair results and review final work with Quality Assurance for the final inspection and sign-off
  • Assist as needed, with movement of work between shipping and receiving
  • Communicate with customers via phone or email when required to clarify repairs, answer customer questions, and to update customers on the status of repairs
  • Work with various levels within the organization on priorities and customer support requirements regarding service needs

Qualifications/Requirements:
  • 5+ years of experience in a repair, technical support, or military technical training environment
  • Associate's Degree in mechanical or electrical engineering preferred or combination of experience and education
  • Technical background with proven software, electrical, and electromechanical skills
  • Advanced troubleshooting & problem-solving techniques
  • Ability to troubleshoot problems down to the component level
Preferred:
  • Prior experience with oceanographic research equipment a definite plus
  • Exposure to continuous improvement principals

Associated topics: breakdown, calibrate, customer service, diagnose, field service, field service technician, maintenance, mechanical, service technician, upgrade

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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